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Question about e-mail today saying that broadband upload speeds are decreasing

cactusj1
Hooked
Posts: 8
Registered: ‎28-06-2016

Question about e-mail today saying that broadband upload speeds are decreasing

According to speedtest my current speed is 36Mb down and 18Mb up.

I received an e-mail today that shocked me. From 1st August:

"So we’re increasing the download speed limit of your fibre broadband from up to 38Mb to up to 52Mb, which means you might find your connection gets faster. We’re also making some changes to the maximum upload speed from up to 19Mb to up to 9.4Mb. These changes are happening on 1st August."

 

19Mb to 9.4Mb?  I wondered if this was a typo... 
I signed up to this package two years ago for the high upload speed. I create content for YouTube - and whilst I don't upload very often, when I do, I appreciate a decent upload speed.

Is there any way of me keeping my 19Mb upload speed?

 

2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
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Registered: ‎15-06-2007

Re: Question about e-mail today saying that broadband upload speeds are decreasing

change to Fibre Extra for another £5 per month

Moderator
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Registered: ‎06-04-2007

Re: Question about e-mail today saying that broadband upload speeds are decreasing

Moderator's note by Mike (Mav)

Thread locked in favour of https://community.plus.net/t5/Plusnet-Feedback/How-long-before-Plusnet-put-up-their-prices-to-follow...

More information can be found particularly from message #34

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