Question #104834879 & #104857013 & Service Notice #229803910- please respond
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Question #104834879 & #104857013 & Service Not...
Question #104834879 & #104857013 & Service Notice #229803910- please respond
31-05-2015 2:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can someone look at the above please as a matter of urgency.
I have been invoiced for fibre, caller display & plusnet weekends for 28/5/2015 to 27/06/2015. My service with PN was taken up by another ISP on 28/5/2015. Please issue correct bill within 24hrs or DD will be cancelled.
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
02-06-2015 5:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Since posting, our finance team have picked up on this for you and are putting the relevant paths in place to resolve this for you. More info is on ticket 104834879.
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
02-06-2015 6:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
02-06-2015 8:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have Plusnet & my new ISP taking payment the same day.... Give me strength.
It is a good job I have not yet bought the replacement (a Zoostorm A8 7600 quad core PC) for my 6yr old PC 2.8ghz intel dual core from Ebuyer!!!
Plusnet have said they will arrange a refund - perhaps they could arrange some compensation as well!!!!
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
03-06-2015 4:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
03-06-2015 5:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
04-06-2015 9:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
07-06-2015 6:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
All my kit (Router & TV trial kit) is bagged up to go back once confirmation of the refund is made.
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
09-06-2015 7:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
10-06-2015 7:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm not a happy customer
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
12-06-2015 11:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
13-06-2015 10:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've replied elsewhere but the refund is in progress, it was submitted yesterday afternoon once the payment had cleared.
Re: Question #104834879 & #104857013 & Service Notice #229803910- please respond
15-06-2015 2:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Question #104834879 & #104857013 & Service Not...