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Query from a (hopefully soon to be) new user

houlton23
Grafter
Posts: 268
Registered: 22-05-2011

Query from a (hopefully soon to be) new user

I was asked today about the new market 2 pricing by a friend who's exchange has had talktalk LLU fitted in the last month, and was wondering if he were to join plusnet they would be able to offer market 2 (ie: market 3 prices) to him?
It's just that he doesn't fancy waiting for ofcom to upgrade the exchange from market 1 to 2...
Alex Smiley
6 REPLIES
Community Veteran
Posts: 1,604
Thanks: 19
Registered: 29-06-2010

Re: Query from a (hopefully soon to be) new user

It needs more than one LLU supplier in the exchange, so if TT is the only one, it's still going to be Market 1.
Take at look at SamKnows to see if there is more than one LLU supplier.
houlton23
Grafter
Posts: 268
Registered: 22-05-2011

Re: Query from a (hopefully soon to be) new user

Don't know if I'm looking at the same page as you but the one I'm seeing says:
Ofcom Classification
Market 2: Two or three 'principal' operators provide broadband services at this exchange.
And this is on an exchange with TT as the only LLU provider
Alex Smiley
Community Veteran
Posts: 26,432
Thanks: 684
Fixes: 8
Registered: 10-04-2007

Re: Query from a (hopefully soon to be) new user

BT and TT. My counting may not be great but I make that two! Tongue
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
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Plusnet Help Team
Plusnet Help Team
Posts: 12,755
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Registered: 27-04-2007

Re: Query from a (hopefully soon to be) new user

Hi Alex,
I'd need to check against a postcode or a telephone number to verify that for you if you want.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
houlton23
Grafter
Posts: 268
Registered: 22-05-2011

Re: Query from a (hopefully soon to be) new user

Adam,
I've dropped you a PM with the details
Alex Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 12,755
Thanks: 108
Fixes: 32
Registered: 27-04-2007

Re: Query from a (hopefully soon to be) new user

Thanks for the message, I've just checked and the exchange in question is still Market 1 so we'd only offer a Market 1 price I'm afraid.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team