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QUIDCO not tracked - need 10 digit account number
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QUIDCO not tracked - need 10 digit account number
12-02-2013 6:10 PM
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I've read the other threads saying I should take the 8 digit ServiceID then knock off the first character.
QUIDCO is now asking for a 10 digit account number starting with "BP". Should I enter "BP" followed by the 8 digit ServiceID?
/edit
The above is correct and thanks to spraxyt for a direct link: Account Summary
It is in the "Order Number" column starting BP.
QUIDCO is now asking for a 10 digit account number starting with "BP". Should I enter "BP" followed by the 8 digit ServiceID?
/edit
The above is correct and thanks to spraxyt for a direct link: Account Summary
It is in the "Order Number" column starting BP.
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Re: QUIDCO not tracked - need 10 digit account number
13-02-2013 11:35 AM
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Based on what shows on my account, the product order number shown in Account Summary starts with BP followed by 8 digits, these digits being my Service ID. So it looks like the answer to your question is "yes", supply BP followed by all 8 digits of your Service ID.
However if you visit your Account Summary page you should be able to check that.
However if you visit your Account Summary page you should be able to check that.
David
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Re: QUIDCO not tracked - need 10 digit account number
13-02-2013 1:28 PM
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Hi there,
If you put the BP followed by your Service ID that will work fine for you, let us know what response you get.
If you put the BP followed by your Service ID that will work fine for you, let us know what response you get.
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Re: QUIDCO not tracked - need 10 digit account number
14-02-2013 12:11 PM
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Thanks, I'd not noticed that page. I'll update the OP with your info
Quote from: spraxyt However if you visit your Account Summary page you should be able to check that.
They state claims are not passed to Plusnet until 30 days after the ordering date. I will post back if I hear anything.
Quote from: chrispurvey If you put the BP followed by your Service ID that will work fine for you, let us know what response you get.
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