Promotional rate halved this month
Just checked my bill for this month and noticed my promotional rate has halved? Checked my emails for notification of this change and I haven't received any correspondence from Plusnet.
Whilst I appreciate the amount is only£4.50 / month (was £8.99 now £4.50) the promotional rate was awarded as a loyal customer. In these present times, there are plenty of good broadband deals to be had.
Please could you inform me why the change has happened?