Promotional rate halved this month
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- Promotional rate halved this month
Promotional rate halved this month
20-04-2020 3:07 PM
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Just checked my bill for this month and noticed my promotional rate has halved? Checked my emails for notification of this change and I haven't received any correspondence from Plusnet.
Whilst I appreciate the amount is only£4.50 / month (was £8.99 now £4.50) the promotional rate was awarded as a loyal customer. In these present times, there are plenty of good broadband deals to be had.
Please could you inform me why the change has happened?
Re: Promotional rate halved this month
21-04-2020 11:06 AM
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Hi there @Buzzlockie it has nothing to do with your contract, it is a billing issue which I have sorted for you here.
Re: Promotional rate halved this month
21-04-2020 11:52 AM
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Many thanks for sorting so quickly. 👍
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- Promotional rate halved this month