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Promotional Discount Missing

suke
Grafter
Posts: 56
Registered: ‎23-06-2011

Promotional Discount Missing

Just received my bill for this month and the promotional discount is missing.  I have had no notification that my contract was changing.  Can someone have a look and tell me whats happening?

1 REPLY 1
Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: Promotional Discount Missing

Hi @suke, sorry to hear that your most recent bill is higher than usual. I have looked at your account and updated you further via a support ticket on your account here

If you have any questions please do not hesitate to get back in touch.