Product change to fibre - confirmation of BT appointment

[#1]

Hi
Would appreciate if someone from PlusNet could confirm my BT appointment for next Monday AM?
I had asked whether this could be bought forward (cancellation), but have not heard anything, so I assume it will need to remain as Monday?
Many thanks

[#2]

Hi there,
Thanks for getting in touch.
I've replied to the ticket on your account confirming your appointment: Ticket: 77590212
Thanks

[#3]

Thanks Heather, noted.