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Product change in progress

Posts: 2
Registered: ‎04-09-2020

Product change in progress

I have this message on my account and have had for 10 months .

I wish to change product the customer support said I could only do this by setting up a new account 

Is this correct?

I have been with plus net for years I upgraded to fibre 10 months ago this has been a problem since then.

I have reposted here as was advised this was better area for it to be picked up by plus net.