Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Product Switch to Plusnet Extra
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Product Switch to Plusnet Extra
Product Switch to Plusnet Extra
09-08-2011 7:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
I set up s product switch on my account from my current product to Plusnet Extra through the website.
The process completed successfully and I was informed my product would change from the 10 Aug. Can someone please confirm my change as I cant see any reference that this is going ahead on the plusnet site and have not received any confirmation email.
Thanks
I set up s product switch on my account from my current product to Plusnet Extra through the website.
The process completed successfully and I was informed my product would change from the 10 Aug. Can someone please confirm my change as I cant see any reference that this is going ahead on the plusnet site and have not received any confirmation email.
Thanks
Message 1 of 3
(782 Views)
2 REPLIES 2
Re: Product Switch to Plusnet Extra
09-08-2011 7:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
All product changes occur on your billing date so best wait until tomorrow to see if it has happened. Once the order change request has been confirmed you don't get any other notification.
Message 2 of 3
(302 Views)
Re: Product Switch to Plusnet Extra
09-08-2011 9:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Cressa,
I can see the change is scheduled for tomorrow, it should happen overnight tonight for you
ETA: It's documented on ticket SN113805700 which you can see at http://contactus.plus.net
I can see the change is scheduled for tomorrow, it should happen overnight tonight for you
ETA: It's documented on ticket SN113805700 which you can see at http://contactus.plus.net
Message 3 of 3
(302 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Product Switch to Plusnet Extra