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Pro Addon

missingelements
Hooked
Posts: 5
Thanks: 1
Registered: ‎04-06-2021

Pro Addon

Hi,

I accidently added the Pro addon to my account and now cant cancel it, the web page just simply hangs there doing nothing.  Anyone else experienced this?

Tried different browsers etc etc

Thanks

3 REPLIES 3
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Pro Addon

Hi @missingelements

 

Thanks a lot for reaching out. I've created a Ticket on your account for you to respond to, to confirm that you're wanting us to remove the Pro Add-On.

 

Please respond, either online through your Member Centre, or via SMS, and I'll be happy to get this sorted.

 

Please let me know once you've responded.

 Adam
 Plusnet Help Team - Leeds
missingelements
Hooked
Posts: 5
Thanks: 1
Registered: ‎04-06-2021

Re: Pro Addon

Thanks Adam, I have replied via Members Centre.

 

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Pro Addon

Thanks a lot for your response.

 

All sorted, I've removed the Pro Add-On which should be reflected on your Member Centre within an hour or so.

 Adam
 Plusnet Help Team - Leeds