So here's the thing. I am currently on Unlimited Fibre Extra and according to Plusnet I should be getting download speeds in the region of 66Mb. In reality, I am more often getting around 22Mb. For this stunning level of service, Plusnet have just increased my direct debit from £24.99 to £28.59 per month, mid contract.
Lo and behold, I'm watching Channel 4 tonight and ad for Plusnet pops up, and they are offering FTTP from £24.99. Hang on Plusnet, I can't even get FTTP where I live and BT Openreach haven't got any upgrade plans for my area. So I would like to know why my bill has been increased.
I am seriously considering leaving Plusnet now because I really don't think I'm getting good value for money. I just wonder if anyone else is feeling the same way.