Premium Rate On Bill Not Known
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Premium Rate On Bill Not Known
25-03-2014 8:01 AM
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Re: Premium Rate On Bill Not Known
25-03-2014 9:00 AM
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Re: Premium Rate On Bill Not Known
25-03-2014 4:49 PM
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Re: Premium Rate On Bill Not Known
26-03-2014 9:11 AM
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Re: Premium Rate On Bill Not Known
26-03-2014 6:47 PM
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Re: Premium Rate On Bill Not Known
27-03-2014 9:00 AM
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Re: Premium Rate On Bill Not Known
27-03-2014 9:03 AM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Premium Rate On Bill Not Known
27-03-2014 10:39 AM
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Quote from: Ben It doesn't stop straight away - you're notified of the failed payment and given a time - i think 14 days - to pay, or to start a payment plan.
It does. Its happened before, Ive missed a payment and my internet stopped altogether. I rang up and asked why it had all stopped and Plusnet said its cos of my bill not being paid, this was like an hour after my internet had stopped, I did ask why my bill was due and they said today. So I wasnt given 14 days lol.
Re: Premium Rate On Bill Not Known
27-03-2014 11:02 AM
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No. Our Ts & Cs allow it but we don't currently have anything implemented. However, if you are a telephone customer and received call barring as a result, there is a charge for this.
@watts320
That shouldn't happen. You should be presented with a screen which allows you to click 'acknowledge' and continue browsing. If you were gaming or on VoIP or something as opposed to browsing, you won't have seen the screen and been presented with the link. Please post back if this affects you again.
Re: Premium Rate On Bill Not Known
27-03-2014 12:05 PM
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Something like set a £15 a month limit before having to top up ?
Re: Premium Rate On Bill Not Known
27-03-2014 1:34 PM
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