Showing results for 
Search instead for 
Did you mean: 

Praise for Plusnet chat operator

Posts: 7
Thanks: 3
Registered: ‎20-12-2016

Praise for Plusnet chat operator

My contract has recently come to an end and of course the cost has gone up. So I did a bit of research to find another supplier but just out of courtesy and of course to see what the reaction would be I contacted Plusnet to advise them of my intention to leave.

Fair play to the operator [CSA Removed], she asked if she could look into it to see if there was anything that she could do. Although the end result didn't quite match offers from elsewhere the difference is negligible and I don't have to go through the worry of a changeover.

So to make a change to usual forum posts I want to say well done to plusnet and well done to [CSA Removed] in particular. Loyalty does count after all if you give them a chance.

David Bevan 

Moderator's note by Dick (Strat): CSA name(s) removed (to an area staff can see) as per Forum rules.

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Praise for Plusnet chat operator


Hi @DavidBevan


Thanks so much for taking the time to provide positive feedback for my colleague. I've located the agent in question and she is thrilled that you've praised her via our forums.


If there's anything else that you need, just drop us a line.


Best wishes,