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Potential price rise while on FIixed price contract

FIXED
moansalot
Rising Star
Posts: 109
Thanks: 7
Fixes: 2
Registered: ‎09-06-2013

Potential price rise while on FIixed price contract

Fairly sure im not going to be the only one

 

Recently recieved a email stating that price rises would be forthcoming as from june with a subsequent rise about 9 months later. - I'm awaiting a promised email early May  that would "clarify" the effects of these proposed increase on my charges. With the promise that I can cancel without any early termination charges

 

However I'm currently on a eighteen month "Fixed Price" contract with about 9 months still to go - My current contract clearly states that " Fixed price broadband and line rental - this won't change during your contract "

 

I'm therefore assuming that the email I recieved is generic and that I can happily continue to see out the end of my current contract without either having to pay more or having  to find an alternate provider.

 

 

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 6,303
Thanks: 2,758
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Registered: ‎30-06-2016

Re: Potential price rise while on FIixed price contract

Fix

@moansalot 

It’s all in the small print here. https://www.plus.net/help/legal/cpi-plus-guide/
The key date is the 7th October 2020. If you signed up after this dare I’m afraid you’re on a fixed contract apart from the CPI plus 3.9% rip off.

moansalot
Rising Star
Posts: 109
Thanks: 7
Fixes: 2
Registered: ‎09-06-2013

Re: Potential price rise while on FIixed price contract

Thanks Baldrick1

 

Struggled to find that link initially  - my 2 prior contract periods ( after tracking down the paperwork ) were on adjustable terms/conditions  - but fortunately current contract which was taken out in July 2020  does have the much preferred wording   " Fixed Price Contract "  which matched there offers for new customers at that time. - Lets see what they send me in the coming days