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Possible to synch broadband contract date with telephone?

Cagney1994
Rising Star
Posts: 402
Thanks: 11
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Registered: ‎28-07-2013

Possible to synch broadband contract date with telephone?

Hi all. My BB contract ends in May; the telephone in July. Would it be possible to synch the 2 together when I renew my BB contract?

In other words, could I take out a 14-month contract rather than a 12 or 18 month one?

Thanks in advance.
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
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Registered: ‎21-04-2017

Re: Possible to synch broadband contract date with telephone?

Hello,

It's best to discuss this with our customer options team on 0800 013 2632. Although the only contract lengths we offer are 12, 18 or 24 months the adviser may be able to agree on a suitable workaround or resolution to this with you. 

They're closed now (That probably goes without saying Cheesy) but they're open 9am to 7pm tomorrow and 9am to 6pm on Sunday, though it may be worth waiting until you're within the last 3 months of your contract/when it's up for renewal.  

Let us know how you get on. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet