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Possible to synch broadband contract date with telephone?

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Rising Star
Posts: 360
Thanks: 10
Fixes: 2
Registered: ‎28-07-2013

Possible to synch broadband contract date with telephone?

Hi all. My BB contract ends in May; the telephone in July. Would it be possible to synch the 2 together when I renew my BB contract?

In other words, could I take out a 14-month contract rather than a 12 or 18 month one?

Thanks in advance.
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 16,851
Thanks: 5,151
Fixes: 866
Registered: ‎21-04-2017

Re: Possible to synch broadband contract date with telephone?

Hello,

It's best to discuss this with our customer options team on 0800 013 2632. Although the only contract lengths we offer are 12, 18 or 24 months the adviser may be able to agree on a suitable workaround or resolution to this with you. 

They're closed now (That probably goes without saying Cheesy) but they're open 9am to 7pm tomorrow and 9am to 6pm on Sunday, though it may be worth waiting until you're within the last 3 months of your contract/when it's up for renewal.  

Let us know how you get on. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team