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Possible error on billing for BB?

Cagney1994
Rising Star
Posts: 335
Thanks: 6
Fixes: 2
Registered: 28-07-2013

Possible error on billing for BB?

Hi
When looking into my account details, it says (re. BB charges) :
Quote
Plusnet Unlimited (Contracted) - Market 2/3 charge 01/08/2015 31/08/2015 £9.99

I was promised it would be £2.50 a month since I took out Home Phone.
Can someone clarify ?
Thanks.
2 REPLIES
Cagney1994
Rising Star
Posts: 335
Thanks: 6
Fixes: 2
Registered: 28-07-2013

Re: Possible error on billing for BB?

I've chatted online and I think I've got it sorted.
Thanks  Smiley
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Possible error on billing for BB?

I can see that you have the discounts on your account, don't worry. It won't reflect until you see your bill.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet