Porting landline number and keeping broadband.

[#1]

Is it yet possible to port a landline number to a VOIP provider in a way that does not kill the associated broadband service?

[#2]

No - and unless you are on FTTP, it will never be possible.

[#3]

I am not the only one that thinks may be possible in the future   See 

[#4]

I haven't read all that TBB thread, but at some point (currently Dec 2025) the PSTN network will be switched off, and as said therein, your ISP will have to advise you of the options. However, the copper circuits will remain for some time, and if you are on an ADSL/FTTC broadband network, you will stay on there until you either decide to go for FTTP (or those technologies are also switched off). Until then, ADSL/FTTC services will still need a 'phone number' to work with, so if you switch your current number to a VoIP provider, you will lose your broadband service.

[#5]

When I ported a landline number to a VOIP service some time ago the line itself just continued to work and had a dial tone. It had just been allocated a different number.   In the future associated broadband services should just continue to work.  

[#6]

Fair enough - but was there a broadband service associated with it?

[#7]

No, I cancelled the Plusnet broadband first as I had to pay for the port and I wanted to be sure that it would work.. It was 8 years ago.

[#8]

Its 'technically' possible now , using a 'renumber and export' order. However, it (the order process) is not reliable and so only one ISP will attempt it, and ONLY if you have broadband with them and are porting to their in-house voip.

AIUI the process involves two seperate (but linked) orders , the 'renumber' and the 'port to voip'. A failure in one of the orders can leave the other one intact and can result in loss of service. The ISP that will attempt it, can 'see' both orders and in the event of a problem can cancel the other before any disaster occurs.

[#9]

Moderators Note

This topic has been moved from Broadband to My Account / Billing