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Plusnet upgrade do i need to cancel my old direct debit?

FIXED
rod2001
Newbie
Posts: 4
Registered: ‎14-01-2021

Plusnet upgrade do i need to cancel my old direct debit?

I'm upgrading from ADSL to Fibre. The price is better than my current deal. Do I need to cancel the old direct debit or does Plusnet just alter the amount automatically to refelct the new contract cost?

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 6,175
Thanks: 2,721
Fixes: 182
Registered: ‎30-06-2016

Re: Plusnet upgrade do i need to cancel my old direct debit?

@rod2001 

It'll alter automatically

MisterW
Superuser
Superuser
Posts: 9,488
Thanks: 2,407
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Registered: ‎30-07-2007

Re: Plusnet upgrade do i need to cancel my old direct debit?

Fix

Do I need to cancel the old direct debit or does Plusnet just alter the amount automatically to refelct the new contract cost?

A direct debit doesn't specify an amount. PlusNet will use the existing DD and debit the new amount