Plusnet upgrade do i need to cancel my old direct debit?
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20-01-2021 11:10 AM
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I'm upgrading from ADSL to Fibre. The price is better than my current deal. Do I need to cancel the old direct debit or does Plusnet just alter the amount automatically to refelct the new contract cost?
Fixed! Go to the fix.
Re: Plusnet upgrade do i need to cancel my old direct debit?
20-01-2021 11:18 AM
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It'll alter automatically
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20-01-2021 11:20 AM
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Do I need to cancel the old direct debit or does Plusnet just alter the amount automatically to refelct the new contract cost?
A direct debit doesn't specify an amount. PlusNet will use the existing DD and debit the new amount
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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