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Plusnet took out payment but is saying my account doesn't exist

co1993
Newbie
Posts: 1
Registered: ‎06-04-2020

Plusnet took out payment but is saying my account doesn't exist

Hello,

I was setting up my account yesterday and The first payment was taken from my account but I got disconnected when trying to enter my account number and now I am being told that the account co1993 doesn't exist. But like I mentioned the payment for the first month definitely was charged to my bank account but I don't have a plusnet account?

1 REPLY 1
dvorak
Moderator
Moderator
Posts: 25,282
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Registered: ‎11-01-2008

Re: Plusnet took out payment but is saying my account doesn't exist


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

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