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Plusnet's Market 'B' Low cost area.

FIXED
Schiehallion
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Registered: 07-08-2016

Plusnet's Market 'B' Low cost area.

According to this link Plusnet is classifing more exchanges as Low Cost (Market B) areas: https://www.ispreview.co.uk/index.php/2018/05/isp-plusnet-expand-uk-low-cost-areas-to-more-broadband...

 

My parents are with Plusnet on the Auchtermuchty exchange, it's currently a Market A exchange.

How can I find out which exchanges Plusnet are reclassifying as Market B (Low Cost)? Obviously I'm wondering if Auchtermuchty is one of them.

Would appreciate any help.

 

Thanks

10 REPLIES
kkkev11
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Re: Plusnet's Market 'B' Low cost area.

SpendLessTime
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Re: Plusnet's Market 'B' Low cost area.

The BT DSL Checker also indicates the current status of the exchange in the text section under the speed table that the premises may be able to received.

https://www.dslchecker.bt.com/adsl/adslchecker.welcome

Plusnet Help Team
Plusnet Help Team
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Re: Plusnet's Market 'B' Low cost area.

Hi there.

It's difficult to advise, because not all Market A exchanges are being reclassified.

I've e-mailed the relevant people involved in the project and I'll post back once I receive a response.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Schiehallion
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Re: Plusnet's Market 'B' Low cost area.

@kkkev11 @SpendLessTime

Thanks for your replies. My understanding is that Plusnet are using a new classification for the exchanges, which will result in more of them being classed as low cost. However Openreach are using an older classification, so checking the exchange classification online is picking up the older classification and not Plusnet's newer classification.

Regards

 

@Gandalf

Thanks for looking into this for me. I'm interested in any response you get back.

Regards

Plusnet Help Team
Plusnet Help Team
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Re: Plusnet's Market 'B' Low cost area.

I've not received a response yet but I do know that this is an industry wide change so I'd expect DSL Checker to be updated in due course for the affected exchanges.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Re: Plusnet's Market 'B' Low cost area.

Fix

I think the new lists of all the Market A and B exchanges are in the "Wholesale Broadband Access Market Review" consultation document available from:

https://www.ofcom.org.uk/consultations-and-statements/category-1/wholesale-broadband-access-market-r...

The ESARY exchange code for Auchtermuchty is in the Market B list in that document.

Schiehallion
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Re: Plusnet's Market 'B' Low cost area.

@ejs

Thanks for your reply. Looks like my parents bill should be going down then! I don't think they've had any notification of this yet.

I await any developments with interest.

Thanks

Plusnet Help Team
Plusnet Help Team
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Re: Plusnet's Market 'B' Low cost area.

Good news everyone. I can confirm that Auchtermuchty will be reclassified as a Market B exchange.

Let us know if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Schiehallion
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Re: Plusnet's Market 'B' Low cost area.

@Gandalf

Thanks for getting back to me. I have just checked my parents account and I can confirm they are now being billed at the lower "Market B" rate or "Market 2/3" as it is shown on their invoice.

 

@ejs

Sorry, I could only mark one answer as "Fixed my Problem". I wanted to mark both you and Gandalf as "Fixed my Problem".

 

Thanks to all who responded for their help.

Plusnet Help Team
Plusnet Help Team
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Re: Plusnet's Market 'B' Low cost area.

Glad to hear that! No problems. Let us know if have any further queries.

(I’ve asked our mods to change the fix to @ejs as they found the answer first so it’s only fair. Smiley)
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team