Plusnet reward email link invalid

[#1]

Hi, I signed my mum up last month and we received the Plusnet Rewards email with the link to the welcome reward but the "links" are just underlined words that don't take you anywhere. Please could the reward email be resent. There is no return address on the email.

Many thanks

[#2 · Accepted solution]

Sorry to hear that Hayley.

I've redeemed the e-mail on your behalf and you should receive the cashback within 30 days.

[#3]

Many thanks, much appreciated.

[#4]

Hello @hayleyk25

Its our pleasure. Please get back to us if you need any further help.