Fixed! Go to the fix.
Re: Plusnet reward card - no email received
Hi there, our records show an email was sent out on 29/5/20 but what we can do instead is put the claim through on your behalf. I just need to ask you to reply back to the ticket here so we can authorise that first: https://www.plus.net/wizard/?p=view_question&id=202589058
Please let me know here when you've responded to that.