Okay, so I went on my account this morning and I was excited to see there was a really good offer for Fibre just sitting on my account page.However, when I clicked the offer I was taken to this page:What is this about? Why does the offer completely change here? Anyone want to offer me an explanation?
Fixed! Go to the fix.
Re: Plusnet offer changes when selecting it
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Hi @kerrymcnay, thanks for getting in touch.
The original offer for £15.99 refers to the price of the broadband only and does not include the £18.99 you would pay for monthly line rental. With those two figures in mind the standard total price for Line Rental and Unlimited Fibre would be £34.98 monthly. However, when you click on the offer the system has added both the line rental and unlimited fibre but also has applied a £4.99 monthly discount throughout the duration of the contract, bringing it to £29.99 monthly.
I hope this helps. However, if you have any questions please feel free to let me know.