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Plusnet email address

smiro03
Hooked
Posts: 5
Registered: ‎05-04-2023

Plusnet email address

I'm about to start my own business and will need to have a business broadband service at home, which Plusnet does not supply. As I don't need two broadband lines into the house, I will need to terminate my  Plusnet broadband home connection, once the business line has been installed and is up and running. However, my wife and I also use plusnet for email and have done so for many years and would like to keep that email address. Is this something we can do? Currently, we are looking to move to BT.

4 REPLIES 4
jab1
Legend
Posts: 16,633
Thanks: 5,236
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Registered: ‎24-02-2012

Re: Plusnet email address

@smiro03 If you terminate your Plusnet account, all associated services, including email, are lost.

John
dvorak
Moderator
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Re: Plusnet email address


Moderators Note


This topic has been moved from Broadband to My Account / Billing

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If it fixed it click 'This fixed my problem'
smiro03
Hooked
Posts: 5
Registered: ‎05-04-2023

Re: Plusnet email address

I forgot to mention that I do have Plusnet Mobile phone account as well as a broadband account which I am keeping. Is the mail account  terminated even if I have a mobil phon account?

MisterW
Superuser
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Registered: ‎30-07-2007

Re: Plusnet email address

Is the mail account  terminated even if I have a mobil phon account?

I'm afraid it is. Mobile is completely separate from broadband

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