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Plusnet cash back problems

Jmhutson
Newbie
Posts: 1
Registered: 12-03-2018

Plusnet cash back problems

Hi, I have not had a cashback email so what do I do? I tried ringing customer services only to be told it was nothing to do with them! Not very helpful really! I signed up early in January and understand it has to be claimed within two months.....don’t want to miss out. Thanks 

2 REPLIES
Moderator
Moderator
Posts: 18,439
Thanks: 2,825
Fixes: 226
Registered: 06-04-2007

Re: Plusnet cash back problems

Moderator's note by Mike (Mav): This thread is now in the appropriate board.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Plusnet Help Team
Plusnet Help Team
Posts: 272
Thanks: 74
Fixes: 8
Registered: 07-12-2017

Re: Plusnet cash back problems

Hi @Jmhutson Welcome to the Community Smiley

 

Sorry to hear you haven't had the email, I have provided more information in regards to this, you can view this here.

 

Please let us know if there is still an issue.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team