Plusnet Refund?

[#1]

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@MisterW wrote:

Someone's brave advising that it will be ready this year

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Ah!  But it's only a plusnet promise which in real terms equates to a positive maybe?  Still it is better than the last set of responses where they were still in the design phase.

[#2]

@MisterW With all the talk of asteroids etc. hitting us (see General Chat) it's probably safe to promise just about anything.

[#3]

Brave enough even to say this year

[#4]

Hi @steeko.

Stephen, I've sorted your refunds out for you as agreed.

Regards,

Mark

[#5]

Thanks for the PM Stephen.

Yes the refunds will be paid direct into your Bank Account; so keep your eyes peeled for them. Glad I could help you out.

Regards,

Mark

[#6]

Can you sort mine, too, please?

I have not been a customer since Dec1, but you have still felt compelled to take my money-even after speaking to one of your team.

[#7]

Hi @andyapanel

Feel free to drop me a PM with your account username and create a new post for this. Then I'll pick it up for you, if that's OK with you?

Regards,

Mark

[#8]

My "refund" was wrong.

On top of the fact PN washed their hands of me when I was without any internet for a week at the start of the contract "because BT would not make the connection and we cannot make them"

The total experience has been a nightmare.