Plusnet Provided Router
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on 19-07-2018 6:54 AM - last edited on 19-07-2018 9:41 AM by dvorak
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In a similar position, customer since 2014 and never had a Plusnet router - would it be possible to receive one?
Many thanks!
Moderator's note by Adie (Dvorak) modified thread title after move.
Fixed! Go to the fix.
19-07-2018 9:31 AM
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Hi @cheetah
Whilst I'm happy to arrange to send you a Plusnet router (I've raised this ticket onto your account with more detail about that), are you having any issues with the router you're currently using?
Re: FTTP Plusnet Provided Router
19-07-2018 9:39 AM - edited 19-07-2018 9:40 AM
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Moderators Note.
Moved from FTTP to MyAccount
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Re: FTTP Plusnet Provided Router
19-07-2018 10:38 AM
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No problems with Plusnet BB but issues with wi-fi range, i'm using an old Tp-link router I'm hoping technology has moved on a bit since I bought that one and it will fix the range issues!
Thanks again,
Re: FTTP Plusnet Provided Router
19-07-2018 4:04 PM
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Hopefully you’re on fibre and will be sent a Hub One. If you’re sent a Hub Zero you may be disappointed as the wireless performance of these is dire.
Moderator and Customer
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