cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet Pro on Market 3

edgeways
Grafter
Posts: 128
Registered: 12-10-2007

Plusnet Pro on Market 3

Can anyone confirm the cost of upgrading to Pro from PAYG. on a Market 3 Exchange.
Does the monthly charge stay at £16.49 after the first three months?
The current Main plusnet residential page seems to say this, but another page is somewhat ambiguous
Thanks, Mike (edgeways).
11 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,247
Thanks: 195
Fixes: 61
Registered: 27-04-2007

Re: Plusnet Pro on Market 3

Quote
Does the monthly charge stay at £16.49 after the first three months

Yes, that's correct. There's no one-off cost to upgrade by the way.
Where's the ambiguous page? lets get that sorted Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
edgeways
Grafter
Posts: 128
Registered: 12-10-2007

Re: Plusnet Pro on Market 3

Thanks, Adam, for your prompt reply and for clarifying the matter for me.
This is the page that lead me to be unsure :
4. How much is Broadband in each area?
Residential product prices include VAT.
Product Exchange Category Cost for first 3 months Cost after 3 months
Plusnet Value Market 1 & 2 £6.49 £12.99
Market 3 £6.49 £6.49
Price Beat
£6.49 £10.79
Plusnet Extra Market 1 & 2 £11.49 £17.99
Market 3 £11.49 £11.49
Price Beat
£11.49 £15.79
Plusnet Pro Market 1 & 2 £16.49 £22.99
Market 3 £16.49 £16.49*
Price Beat
£16.49 £20.79
* Existing Plusnet Pro customers:
• In Market 3 areas- will have their subscription price reduced from £19.99 to £16.49 per month.
• In Market 1/2 areas - will continue to pay £19.99 per month.
What I found confusing was the asterix refering to " existing Plusnet Pro Customers " I was not sure how this would affect new upgrades.
Thanks, kind regards , Mike (edgeways) PS. I have ordered the upgrade.     
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Plusnet Pro on Market 3

which of the many pages is that?
this page is also difficult http://www.plus.net/info2/legal/price_guide.html#broadband_family  on a quick scan what the difference between table 1 and 2?  and where does it say market 3 for table one and table two for market 1 and two?
Table 1
  Rental (a month) for first 3 months Rental (a month) thereafter
Plusnet Value* £6.49 £6.49
Plusnet Extra £11.49 £11.49
Plusnet Pro £16.49 £16.49
*if you signed up before 15th April 2010 your monthly charge will be frozen for 12 months at the prices detailed in Table 4.
Table 2
  Rental (a month) for first 3 months Rental (a month) thereafter
Plusnet Value* £6.49 £12.99 (Price Beat £10.79)
Plusnet Extra £11.49 £17.99 (Price Beat £15.79)
Plusnet Pro £16.49 £22.99* (Price Beat £20.79)
edgeways
Grafter
Posts: 128
Registered: 12-10-2007

Re: Plusnet Pro on Market 3

Hi, Pierre_Pierre
This is the page in question :
http://www.plus.net/support/broadband/products/low_cost_areas.shtml
It seems that it would not have been confusing if the " asterix " had refered to "existing Plusnet Customers " and not " existing Plusnet Pro Customers "
Regards , dazed and confused as ever, Mike (edgeways)
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Plusnet Pro on Market 3

Me too  Embarrassed
The numbers don't make any sense.
Where on earth do the Price Beat figures come from
Superuser
Superuser
Posts: 9,506
Thanks: 861
Fixes: 53
Registered: 06-04-2007

Re: Plusnet Pro on Market 3

Price Beat prices are for exchanges (obviously not Market 3 ones) where without this they could be "Beat on Price". The sign up journey knows which they are, and offers the appropriate price, but as far as I know there isn't a publicly available list.
David
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Plusnet Pro on Market 3

I still don't understand this page https://portal.plus.net/apps/price/compare/ - odd the page has just changed I didn't need to put a postcode in before
Plusnet Help Team
Plusnet Help Team
Posts: 13,247
Thanks: 195
Fixes: 61
Registered: 27-04-2007

Re: Plusnet Pro on Market 3

What is it you don't understand re that page Jim?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Plusnet Pro on Market 3

Previously I didn't get the bit where you put in the post code I got a full listing of the details of the various offers and that was what I didn't understand but since I can't get to it now it is immaterial
Also what are the prices after 3 months for new Plusnet Pro customers in market 3
Plusnet Help Team
Plusnet Help Team
Posts: 13,247
Thanks: 195
Fixes: 61
Registered: 27-04-2007

Re: Plusnet Pro on Market 3

I don't know the reason why we've added a postcode checked, one would guess to give you the relevant market area pricing. Pro is £16.49 per month on a market 3 exchange too.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Plusnet Pro on Market 3

Adam,
If you look at the image in this post http://community.plus.net/forum/index.php/topic,93289.msg781705.html#msg781705 it has an asterisk against Plusnet Pro after three months which links to "Existing Plusnet Pro customers" at the bottom