Plusnet £75 cash back Offer
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Re: Plusnet £75 cash back Offer
15-12-2018 2:39 PM
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Thanks for getting back in touch @salimraja,
I have updated the open support ticket with further details of your cash back.
Let us know if you need any further help.
Re: Plusnet £75 cash back Offer
06-01-2019 7:01 PM
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Hi,
I have also just signed up to Plus Net on a 12 month contract at £18.99 a month and wondered when my £75 cash back would be activated.
There is currently no confirmation email for my account or the cash back.
Thanks in advance.
Re: Plusnet £75 cash back Offer
06-01-2019 9:12 PM
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Re: Plusnet £75 cash back Offer
07-01-2019 8:16 PM
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Can you clear this up - is there a £75 cash back and if so when is it paid ?
Failure to confirm will mean I'll cancel the sign-up as I'm still within the 14 day cooling period.
Re: Plusnet £75 cash back Offer
08-01-2019 8:16 AM
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Re: Plusnet £75 cash back Offer
20-01-2019 10:52 AM - edited 20-01-2019 10:53 AM
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Re: Plusnet £75 cash back Offer
21-01-2019 10:25 AM
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Hi Bethanabob@
We're more than happy to look into this for you.
Do you happen to know when this conversation occurred with one of our advisers regarding the cash card?
Was this via the telephone, live chat or social media?
Kind Regards
Re: Plusnet £75 cash back Offer
21-01-2019 10:38 AM
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Re: Plusnet £75 cash back Offer
21-01-2019 2:47 PM
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Hi Bethanabob@
We're really sorry that you have had to chase this up and I have created a complaint ticket for you which can be followed here
Please let us know if we can be of further assistance as we are more than happy to help.
Kind Regards
Re: Plusnet £75 cash back Offer
21-01-2019 8:20 PM
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Hi
I signed up via the Plusnet website to get a £75 cashback cheque when taking out broadband. The offer was valid if joining before 1st Jan 2019, which I did. I haven't received an email about it, but my broadband went live on 19th Jan.
Thank you.
Re: Plusnet £75 cash back Offer
21-01-2019 10:50 PM
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Re: Plusnet £75 cash back Offer
22-01-2019 10:33 PM
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Hi,
My broadband has gone live today, thank you. Can you tell me when the £75 cash back will be activated please?
I have no email correspondence for this, only what has been offered on this forum.
Thanks
Re: Plusnet £75 cash back Offer
23-01-2019 10:58 AM
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Hello @kieronjt,
Thanks for getting back in touch with us.
It's great to hear your services have gone active!
With regards to cashback you will receive an email from us within the first 10 days of your service being live, it may filter through to your spam/junk folder so be sure to check there. Once claimed by email, the cashback can take up to 30 days to get to you depending on which cashback/reward you are receiving.
If you do not see anything after this length of time has passed please get back in touch with us and we can investigate further if needed.
Re: Plusnet £75 cash back Offer
23-01-2019 11:50 AM
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Re: Plusnet £75 cash back Offer
08-02-2019 3:45 PM
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