cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet £192/year broadband & line rent with £100 cashback - NON EXISTENT

foadek
Newbie
Posts: 1
Registered: ‎01-06-2015

Plusnet £192/year broadband & line rent with £100 cashback - NON EXISTENT

I signed up to a deal through moneysavingexpert for the above, date of installation was 13th March 2015.
I also took the measure of using the plusnet online chat system where the customer service rep also confirmed the £100 cashback offer was valid for me before I committed to sign up.
Clearly this is an issue for plusnet as it seems to be a regular occurrence judging by the number of similar issues account holders are having.
To date I have neither received any email for the cashback nor the cashback itself and I was promised this within 60days of installation.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: Plusnet £192/year broadband & line rent with £100 cashback - NON EXISTENT

I see there is a ticket on the account already on this. It looks like we need to investigate this further for you before providing any further answers.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team