PlusNet unlimited fibre price confusion
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PlusNet unlimited fibre price confusion
05-08-2014 5:56 PM
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According to the price list it should be £17.49 ?
I get about 30 down and 6 up, so the 32Mb service would suit.
Can someone explain please?
Re: PlusNet unlimited fibre price confusion
05-08-2014 6:34 PM
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Yours is equivalent to the new Unlimited Fibre Extra
Certainly moving to the standard Unlimited Fibre would be a no brainer for you - note that this is £14.99 assuming that you have the phone with Plusnet
I suggest phoning the Customer Options Team to see what they will offer
0800 013 2632 0330 123 9197
Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
Saturday: 9.00am - 5.30pm
Re: PlusNet unlimited fibre price confusion
05-08-2014 6:41 PM
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Edit: Just tried phoning just now but obviously a busy time as wait time on phone was estimated at 15 mins, so I thought I would try the modern online method instead, guess what ? "At the moment we're averaging a response time of 58 hours 43 minutes 49 seconds for new queries".
Re: PlusNet unlimited fibre price confusion
05-08-2014 7:15 PM
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de GM1JLP
Re: PlusNet unlimited fibre price confusion
05-08-2014 7:16 PM
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Re: PlusNet unlimited fibre price confusion
05-08-2014 7:18 PM
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Re: PlusNet unlimited fibre price confusion
05-08-2014 7:27 PM
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Re: PlusNet unlimited fibre price confusion
05-08-2014 7:32 PM
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Very grateful for the help and feels good to be saving a few quid a month for the same service.
Re: PlusNet unlimited fibre price confusion
05-08-2014 8:55 PM
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Re: PlusNet unlimited fibre price confusion
05-08-2014 8:57 PM
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He has gone to 40/20 but with the phone with another provider
Re: PlusNet unlimited fibre price confusion
05-08-2014 9:12 PM
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Re: PlusNet unlimited fibre price confusion
05-08-2014 9:16 PM
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Re: PlusNet unlimited fibre price confusion
05-08-2014 9:18 PM
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