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PlusNet Staff Please Read Post

zedingrove
Grafter
Posts: 293
Registered: 18-06-2012

PlusNet Staff Please Read Post

If you notice on the bill below you will see that I have made 4 calls to a 0300 number 4 times roughly same time of day, yet been charged for 2 while the other 2 not being charged, why is this?
3 REPLIES
whelpton
Grafter
Posts: 104
Registered: 06-06-2011

Re: PlusNet Staff Please Read Post

The calls charged were in the week, calls not charged were at weekend. I presume you're on evenings and weekends?
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: PlusNet Staff Please Read Post

Keith has it spot on, the ones on the 10th were charged as they were mid-week. The 18th is a weekend and therefore part of your inclusive calls.
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 Chris Parr
 Plusnet Staff
zedingrove
Grafter
Posts: 293
Registered: 18-06-2012

Re: PlusNet Staff Please Read Post

God I am thick, forgot I rang number over weekend......Duh