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Please re-open question...

blahblah
Grafter
Posts: 105
Registered: 15-08-2007

Please re-open question...

# 51189453 so I can reply to link:csa removed
PS: I don't have the option to close the current questions and since there are four I cannot add any new ones, hence this post
adie:red CSA name removed as per link:rules
4 REPLIES
matt_2k34
Grafter
Posts: 1,300
Registered: 09-07-2007

Re: Please re-open question...

Would it not be easier to add comment here, and ask the staff to create a ticket pointing to the old one.
IIRC - once a ticket is closed, its closed.
Regards
blahblah
Grafter
Posts: 105
Registered: 15-08-2007

Re: Please re-open question...

Well it may not be closed but I can't see it at all
matt_2k34
Grafter
Posts: 1,300
Registered: 09-07-2007

Re: Please re-open question...

if you 'cant see it' they normally hide older ones, you have to select the filter to pull up any old ticket numbers..

click go and the ticket IDs should appear underneath - at which point you can 'view' the closed ticket.
Regards
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Please re-open question...

Hi Blahblah,
That question is closed - they will automatically close after 14 days have elapsed since the question is passed back to you.
I'd suggest raising a new one or leaving your query in here for the Digital Care Team to answer.