Hi @wivenhoe6 ,
Thanks for your post.
We're sorry to hear that another bill is due to generate.
I've taken steps to negate the possibility of the erroneous payment actually being taken although I would recommend ensuring that the payment is cancelled via your bank just to be sure.
I've also sent a ticket through to our billing team to get the issue finally resolved for you.
Please don't hesitate to get back in touch should you need any further assistance.
