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Please close my account

Posts: 3
Registered: ‎29-05-2016

Please close my account



I moved broadband providers on the 18th but have heard nothing from Plusnet about the termination or a final bill.


Can you help?

Plusnet Help Team
Plusnet Help Team
Posts: 9,623
Thanks: 3,097
Fixes: 487
Registered: ‎21-04-2017

Re: Please close my account

Hi there.

I'm sorry to hear we've not closed your account when you moved to another provider.

I've raised this to our billing team to work out your final bill. They'll contact you shortly.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Posts: 18,541
Thanks: 2,864
Fixes: 234
Registered: ‎06-04-2007

Re: Please close my account

Moderator's note:

Thread moved from Broadband to My Account/Billing.

Forum Moderator and Customer
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