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Please close my account

hoobieyoo
Newbie
Posts: 3
Registered: 29-05-2016

Please close my account

Hi,

 

I moved broadband providers on the 18th but have heard nothing from Plusnet about the termination or a final bill.

 

Can you help?

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,965
Thanks: 2,817
Fixes: 441
Registered: 21-04-2017

Re: Please close my account

Hi there.

I'm sorry to hear we've not closed your account when you moved to another provider.

I've raised this to our billing team to work out your final bill. They'll contact you shortly.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Moderator
Moderator
Posts: 18,439
Thanks: 2,825
Fixes: 226
Registered: 06-04-2007

Re: Please close my account

Moderator's note:

Thread moved from Broadband to My Account/Billing.

Forum Moderator and Customer
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