cancel
Showing results for 
Search instead for 
Did you mean: 

Please close my account

Highlighted
hoobieyoo
Newbie
Posts: 3
Registered: ‎29-05-2016

Please close my account

Hi,

 

I moved broadband providers on the 18th but have heard nothing from Plusnet about the termination or a final bill.

 

Can you help?

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 12,586
Thanks: 3,886
Fixes: 626
Registered: ‎21-04-2017

Re: Please close my account

Hi there.

I'm sorry to hear we've not closed your account when you moved to another provider.

I've raised this to our billing team to work out your final bill. They'll contact you shortly.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Moderator
Moderator
Posts: 19,328
Thanks: 3,230
Fixes: 284
Registered: ‎06-04-2007

Re: Please close my account

Moderator's note:

Thread moved from Broadband to My Account/Billing.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still