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Please close my account at the end of my contract

Newbie
Posts: 1
Registered: ‎16-10-2019

Please close my account at the end of my contract

My contract ends on October 31 and I have already moved house.

Good service from plusnet but a different provider at the new place, so please close my account.

Thanks.

 

2 REPLIES 2
Moderator
Moderator
Posts: 24,573
Thanks: 4,418
Fixes: 1,128
Registered: ‎11-01-2008

Re: Please close my account at the end of my contract

You'll either need to ring or write via postal system.
You can't cancel your PN account on the forums.
Customer / Moderator
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If it fixed it click 'This fixed my problem'
Plusnet Help Team
Plusnet Help Team
Posts: 1,637
Thanks: 273
Fixes: 57
Registered: ‎26-03-2018

Re: Please close my account at the end of my contract

Hi @pierreochet 

 

Thanks for getting in touch.

 

I would advise getting in contact with our Customer Options team regarding this as they are the department who can provide all relevant information about your account closure.


Telephone number: 0800 013 2632 or 0330 123 9197 (Both free from a Plusnet Landline)


Opening Times:
08:00 - 20:00 Monday to Friday
09:00 - 19:00 Saturday
09:00 - 18:00 Sundays

 

Kind Regards, 

MoR


 

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team