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Phone order not complete message

ericthehal
Newbie
Posts: 3
Registered: ‎19-05-2020

Phone order not complete message

Hi ,a couple of months ago I switched broadband and home phone to Plusnet ,everything working fine but two months on and I am still getting a an error message on the Pusnet website " phone order in progress no changes can be made " I was just wondering why?

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 28,402
Thanks: 6,228
Fixes: 1,453
Registered: ‎11-01-2008

Re: Phone order not complete message


Moderators Note


This topic has been moved from Home Phone to My Account/ Billing 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
panda25
Grafter
Posts: 48
Thanks: 10
Fixes: 2
Registered: ‎09-03-2020

Re: Phone order not complete message

Good afternoon

 

Thank you for contacting us, I have had a look over your account and I have updated your details which should hopefully be clear in the next 48 hours.

 

If you have any further questions please do not hesitate to contact us further.

 

Jo

 Jo Clark
 Plusnet Help Team