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Phone order in progress on account

aw2
Just browsing
Posts: 1
Registered: ‎21-04-2021

Phone order in progress on account

Hi

 

I can't make any changes to my account as the screen says there is a phone order in progress. There isn't. I see from the thread that others have had this issue too.

 

Please can someone remove this from my account so I can look into renewing my broadband.

 

Thanks

1 REPLY 1
BadWolf24
Plusnet Help Team
Plusnet Help Team
Posts: 55
Thanks: 15
Fixes: 10
Registered: ‎01-12-2020

Re: Phone order in progress on account

Hi there. Thank you for your message. I have sent this through to my colleague to remove any pending stuck changes/orders - this should then enable you to make changes. Chris - Leeds.

 Chris Fitzsimmons
 Plusnet Help Team