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Phone call showing in two months
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Phone call showing in two months
07-02-2013 10:58 AM
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Got a strange one...made a chargeable phone call on the last day of my charging period (4/2) ....it has been charged for in the total month's invoice, but appears in next month's itemised bill in the Home Phone control panel not in the month just gone.
Raised a ticket 2 days ago -65436527 - no response as of yet- just don't want to pay twice for the same call!!
Raised a ticket 2 days ago -65436527 - no response as of yet- just don't want to pay twice for the same call!!
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Re: Phone call showing in two months
07-02-2013 3:11 PM
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Now had a reply to my ticket to say that I won't be double charged but............ WHY is the call invoiced in the correct month but showing in the calls summary for the wrong month? Sounds like a system error to me.!!
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