cancel
Showing results for 
Search instead for 
Did you mean: 

Phone call showing in two months

davidj66
Aspiring Pro
Posts: 747
Thanks: 56
Fixes: 4
Registered: ‎04-09-2008

Phone call showing in two months

Got a strange one...made a chargeable phone call on the last day of my charging period (4/2) ....it has been charged for in the total month's invoice, but appears in next month's itemised bill in the Home Phone control panel not in the month just gone. Huh
Raised a ticket 2 days ago -65436527 - no response as of yet- just don't want to pay twice for the same call!!
1 REPLY 1
davidj66
Aspiring Pro
Posts: 747
Thanks: 56
Fixes: 4
Registered: ‎04-09-2008

Re: Phone call showing in two months

Now had a reply to my ticket to say that I won't be double charged but............ WHY is the call invoiced in the correct month but showing in the calls summary for the wrong month? Sounds like a system error to me.!!