Payment Details

[#1]

Where on-line can I change my payment details (new debit card)?

Perhaps I'm missing the obvious but I can't see anywhere in the Members Centre which allows this.

Brian

[#2 · Accepted solution]

try https://www.plus.net/my.html?action=mybillsandpayments&?membermenu=billsandpayments

[#3]

@daveplus 

Thanks - that works with FireFox

However, it doesn't work with IE11 which is my default browser. It brings up a page with the PlusNet headers and then nothing. Total blank page. Noticed this a couple of times when I was trying to find the relevant page.

Brian

[#4]

@bmc Both work for me and both take significant time to get the page.

[#5]

@daveplus 

Strange - just tried it again and it came straight up.

Last time I tried it in IE11 it didn't work so left the page open. Went to FireFox and the page opened after a few seconds. After checking that I didn't need to do anything (the direct debit works off my bank account and not the debit card) I closed FireFox and went back to IE11. The page was still blank.

Thanks again.

Brian