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Payment Details

FIXED
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bmc
Seasoned Pro
Posts: 1,040
Thanks: 228
Fixes: 8
Registered: ‎28-02-2017

Payment Details

Where on-line can I change my payment details (new debit card)?

 

Perhaps I'm missing the obvious but I can't see anywhere in the Members Centre which allows this.

 

Brian

4 REPLIES 4
daveplus
Aspiring Pro
Posts: 333
Thanks: 57
Fixes: 3
Registered: ‎25-08-2010

Re: Payment Details

Fix
bmc
Seasoned Pro
Posts: 1,040
Thanks: 228
Fixes: 8
Registered: ‎28-02-2017

Re: Payment Details

@daveplus 

Thanks - that works with FireFox

 

However, it doesn't work with IE11 which is my default browser. It brings up a page with the PlusNet headers and then nothing. Total blank page. Noticed this a couple of times when I was trying to find the relevant page.

 

Brian

daveplus
Aspiring Pro
Posts: 333
Thanks: 57
Fixes: 3
Registered: ‎25-08-2010

Re: Payment Details

@bmc Both work for me and both take significant time to get the page.

bmc
Seasoned Pro
Posts: 1,040
Thanks: 228
Fixes: 8
Registered: ‎28-02-2017

Re: Payment Details

@daveplus 

Strange - just tried it again and it came straight up.

 

Last time I tried it in IE11 it didn't work so left the page open. Went to FireFox and the page opened after a few seconds. After checking that I didn't need to do anything (the direct debit works off my bank account and not the debit card) I closed FireFox and went back to IE11. The page was still blank.

 

Thanks again.

 

Brian