Paying up front
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Paying up front
18-07-2019 12:58 PM
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They told me I could not get a refund on this....They then sent me an early termination fee of £38. Why couldn't they take it out of the credit I already had???
Now I have to pay this bill. Always thought they were a good company...but now feeling ripped off
Re: Paying up front
18-07-2019 1:18 PM
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You have a contract (either 12 months or 18 months) with Plusnet. You've broken the contract so they're asking for the difference between what you've already paid and what you would have been charged if you'd stayed with them.
Re: Paying up front
18-07-2019 1:39 PM
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Moderators Note
This topic has been moved from General Chat to My Account / Billing
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Paying up front
18-07-2019 1:49 PM
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Re: Paying up front
18-07-2019 2:11 PM
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Re: Paying up front
18-07-2019 2:13 PM
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