cancel
Showing results for 
Search instead for 
Did you mean: 

Paying my bill..

Paulalex
Grafter
Posts: 41
Registered: 26-09-2010

Paying my bill..

My original bill should be 15/11/2010, but it still says the 20th my leaving day,
Which i was told was taking care of, now that i will be staying with plusnet.
I just would like to know, why my bill still has not been amended... ?  Undecided
Or is it on the 20th i quietly get disconnected, loose my account and blow away with the wind.  Angry
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Paying my bill..

Hi paulalex,
The account notes state that the invoice was removed on the 11th, and I can't see any ceases on BTs systems so you won't be disconnected on the 20th. I've also confirmed that there's no orders to move the phone line either, so you should find that on the 20th a new phone contract is generated. The billing will most liklely be misaligned for the next month but after that things will return to normal.
Hope that helps,
Paulalex
Grafter
Posts: 41
Registered: 26-09-2010

Re: Paying my bill..

Thanks Matt. just needed verification. Just hope this is how it pans out  Smiley