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Paying my bill out of office hours

Judas14
Newbie
Posts: 3
Registered: ‎13-09-2021

Paying my bill out of office hours

Good Morning

I dont know if its just me but ive been trying to pay my bill since 9pm last night theres no automated payment number, the pay link keeps showing error and theres no help on the site...can anyone please advice me?Wont be in at 8am when they open and ill lose my number if its not paid by then ..im desperate

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,919
Thanks: 9,554
Fixes: 1,512
Registered: ‎21-04-2017

Re: Paying my bill out of office hours

Hi @Judas14

I'm sorry to see you've had issues paying your bill to us.

It looks like you've since spoken to us today? For reassurance if you're ever in the position where we have to cease your services for one reason or another, there are ways we can get your landline number back.

Let me know if there's anything else you'd need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet