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Paying for Line Rental after cancelling/contract over

Calzone
Newbie
Posts: 1
Registered: ‎18-09-2018

Paying for Line Rental after cancelling/contract over

My final monthly period was to the 12th September so how come I have a £16.99 direct debit charge for line rental from 12th September - 11th October.

 

Am i missing something because the connection was finished on 12th September?

 

 

1 REPLY 1
Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: Paying for Line Rental after cancelling/contract over

Hi @Calzone, sorry to hear about the charges added to your account. I have looked into this for you and updated you via a ticket on your account here

 

Should you have any further questions please do not hesitate to get back in touch with us.

 

Thanks, - Satta